Terms and conditions

Terms and conditions

Applicable to all our offers and agreements is the Netherlands ICT Terms and Conditions 2014, filed 2014 with the Chamber of Commerce of Central Netherlands under number 30174840.

Privacy Policy XCES

XCES BV XCES BV, located at Fokkerstraat 22A 3905KV Veenendaal, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

www.xces.nl
Fokkerstraat 22A
3905KV Veenendaal
+31- (0)318 – 559370

Danielle Koenders is the Data Protection Officer of XCES BV, she can be reached via d.koenders@xces.nl.

Personal data that we process

XCES BV processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the business data that we process:

  • First and last name
  • Sex (salutation)
  • Date of birth
  • Telephone number (business)
  • E-mail address (business)

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We therefore encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via d.koenders@xces.nl and we will delete this information.

For what purpose and on what basis we process personal data

XCES BV processes your personal data for the following purposes:

  • Sending our newsletter and / or advertising brochure
  • You can call or e-mail if necessary to carry out our services
  • inform you about changes to our services and products
  • To deliver goods and services to you

Automated decision-making

XCES BV does not make decisions based on automated processing on matters that can have (significant) consequences for persons.

 

 

How long we store personal data

XCES BV does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use a retention period of 3 years, unless legally required otherwise.

Sharing personal data with third parties

XCES BV will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. XCES BV remains responsible for these processing operations.

Cookies, or similar techniques, that we use

XCES BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. XCES BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by XCES BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have available to you in a computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to d.koenders@xces.nl. In order to ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. XCES BV also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. ‘

How we secure personal data

XCES BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via d.koenders@xces.nl.