Customer Story SyncForce DataON XCES

Customer Story SyncForce DataON XCES

SyncForce replaces SAN and Hyper-V Cluster for Microsoft and DataON Hyper-Converged Infrastructure (HCI)

SyncForce Product Success Platform:
Epic Availability, simply Out-of-the-Box.

SyncForce – founded in 1999 – is an out-of-the-box SaaS solution that supports product manufacturers worldwide in the rapid and successful marketing of private-label and branded products. SyncForce is a Product Success Platform for managing and improving portfolio management, product development and digital availability. Around the  globe product manufacturers are able to provide epic availability with SyncForce. With the help of SyncForce, product information is available digitally at any stage, anywhere and in any form, both internally and externally.

SyncForce’s philosophy translates into a new infrastructure solution

SyncForce’s philosophy is based on making decisions with the best technology currently available. This is often the more rigorous, but therefore in terms of quality, the best approach. For example, SyncForce faced the challenge of replacing the SAN cluster because it was out of date. In contrast, the current Hyper-V cluster realized an up-time of above 99.9%. Due to the satisfactory performance of this cluster, which also needed to be replaced, the preferred solution was the Microsoft Hyper-V-based one. After researching the different options, SyncForce chose Storage Spaces Direct. Several suppliers had been approached to offer a suitable solution but the offered solutions that did not meet their expectations. During this research the DataON hyper-converged solutions came to light.

XCES, being the DataON Premium Partner in Europe, became the Reseller for this project. Everything fell into place. The DataON solution offered the scalability and speed that was desired. In addition, XCES was able to provide a more extensive and professional quote as a strategic supplier than SyncForce was used to receiving from other parties.

The DataON S2D-5000 solution for SyncForce

For SyncForce, as a software supplier, the starting point was the need for a total solution where performance is paramount. Because the ‘Microsoft choice’ had already been made, Storage Spaces Direct was chosen. Via Storage Spaces Direct existing applications, such as Hyper-V, are compatible. In addition, Windows Admin Center makes it possible to manage all applications in one place.

The chosen solution consists of a Hyper-Converged cluster of four DataON S2D-52512i servers with two Mellanox DNS2100 40GbE switches. A solution where no compromises are made at any point. The cluster is built up with knowledge of Microsoft best practices and longtime experience, resulting in a 20/80 distribution of the storage capacity for the SSD and HDD tier.

“I had expected improvements by migrating to the DataON solution, but that these improvements would be so significant, exceeds my expectations. This is only due to the replacement of the cluster because the underlying infrastructure has remained the same. “

Verbetering laad tijd SyncForce

The installation by XCES 

The installation was carried out by XCES in collaboration with Darryl van der Peijl (Microsoft MVP). After the installation it was tested extensively to ensure that the cluster would be delivered in optimum condition. Frank Verheggen says: “The collaboration with XCES was very pleasant and professional. Due to the installation, the extensive testing and the instructions that resulted from this, going live of the cluster was a piece of cake.” The migration of the cluster has produced excellent results. For example, the uploading time of the SyncForce platform has decreased significantly. In addition, the start-up time of the application pool has been reduced from 4 minutes to 1 minute.

A successful collaboration that contributes to the future

The Microsoft and DataON solution contributes to greater user friendliness for SyncForce’s customers. They have noticed this with the optimized performance in uploading time. Daniëlle de Bruin – Marketing Communication: “With the SyncForce Product Success Platform, product manufacturers can manage all content and processes related to product development and commercialization in one central platform. This means that SyncForce must have an infrastructure with epic availability. This is fulfilled by the hyper-converged solution provided by DataON. “