Gold Services

Gold Services

Emergency Incident Coverage with Gold Services

  • Support during and outside office hours, 24 hours a day and 7 days a week (24×7)
  • Your calls are handled on-site the same day within a response time of 4 hours

Gold Services entitles you to all features and support under Silver Services, PLUS:

  • 24×7 service-window for all your hardware incidents
  • Technical Helpdesk during office hours
  • Performance reporting every three months
  • Pro-active Services – yearly System Health Check

 

If you are looking for comprehensive support on your hardware, please contact us directly. We will gladly discuss with you the options of Hardware Support Services. You can also download the full Service Description.

Call us on +31 (0)318 559 370, send an email to sales@xces.nl or start a chat in your screen below.