Silver Services

Silver Services

Basic Incident Coverage with Silver Services

  • Support on all work-days, during standard office hours (9×5)
  • Your calls will be handled on-site, during office hours within a response time of 4 hours

Silver Services enables you to:

  • Utilize one portal for registering and monitoring of hardware incidents
  • Yearly Performance rapport
  • Our Services Knowledge Base with all your data, such as configuration manuals and installation instructions
  • Fully flexible duration of service agreement

 

If you are looking for comprehensive support on your hardware, please contact us directly. We will gladly discuss with you the options of Hardware Support Services. You can also download the full Service Description.

Call us on +31 (0)318 559 370, send an email to sales@xces.nl or start a chat in your screen below.